Sales: sales@remote.com Support: support@remote.com Mon – Fri, 9:00 AM – 6:00 PM (SGT / GMT+8)
IT partner for Singapore SMEs

Your Trusted IT Partner for Singapore SMEs

15+ years of Singapore IT experience, delivered remotely from the Philippines — software, Microsoft 365 and managed IT support at a price that makes sense.

  • Microsoft 365
  • Microsoft Teams
  • Azure
  • Power Platform
Remote Kaki connects Singapore businesses with an experienced remote IT team in the Philippines
15+ Years of Singapore IT experience
3 Ready-made business systems
100% Remote delivery
GMT+8 Same time zone as Singapore
John Loretcha
John Loretcha Co-Founder & CTO
15+years in Singapore IT
About Remote Kaki

Built by a Singapore IT veteran

John has spent more than 15 years working in Singapore IT — starting in IT Support, then as IT Engineer, System Administrator and Software Developer. After years of keeping Singapore businesses running, he founded Remote Kaki in the Philippines to give Singapore SMEs the same hands-on expertise at a far more reasonable cost.

"Kaki" means buddy in Singlish — and that is exactly how we work: as the dependable IT friend your business can call on, without the cost of a full in-house IT team.

  • IT SupportHelpdesk and end-user support
  • IT EngineerNetworks, servers and infrastructure
  • System AdministratorMicrosoft 365, Azure and security
  • Software DeveloperTeams-integrated business systems
More about us
What we do

Our Services

Everything a growing Singapore SME needs from IT — built, managed and supported by one experienced team.

Custom Software Development

Tailor-made business systems built around how your team actually works — from requirements to deployment and support.

Learn more

Web Design & Development

Fast, mobile-friendly corporate websites and web applications that look professional and are easy to update.

Learn more

Software Testing & QA

Functional, regression and user-acceptance testing so your systems go live without surprises.

Learn more

AI Development Services

Practical AI for SMEs — chatbots, document processing and AI assistants connected to your own data.

Learn more

Business Automation

Replace manual forms, emails and Excel trackers with automated Power Automate workflows and approvals.

Learn more

Microsoft 365 Administration

Day-to-day administration of users, licences, Exchange Online, SharePoint, OneDrive and security policies.

Learn more

Teams Integration for Any App

Bring your apps into Microsoft Teams — custom tabs, bots, notifications and approvals where your staff already work.

Learn more

Infrastructure Services

Servers, networks, firewalls and Azure — designed, monitored and maintained for maximum uptime.

Learn more

Managed IT Support (IT as a Service)

Outsource your IT support to us — a remote helpdesk on Singapore time for a predictable monthly fee.

Learn more

Backup, Security & Recovery

Protect company data with Microsoft 365 backup, endpoint security and a tested disaster-recovery plan.

Learn more

IT Consultation

Independent, practical advice from someone who has run IT for Singapore companies for 15+ years.

Learn more

Digital Transformation

Move from paper and spreadsheets to connected digital processes, one practical step at a time.

Learn more
Solutions we have built

Ready-made systems, reasonable prices

Proven business systems we tailor to your company — faster and far more affordable than building from scratch.

Project Management System
Microsoft Teams ready

Project Management System

Plan projects, assign tasks and track progress in one place — integrated with Microsoft Teams and Outlook so nothing gets lost in email.

  • Projects, tasks & milestones
  • Kanban and timeline views
  • Teams notifications & Outlook calendar sync
  • Workload and progress dashboards
Request a Demo
HR Management System
Microsoft Teams ready

HR Management System

Employee records, leave, onboarding and performance appraisal — accessible to staff right inside Microsoft Teams.

  • Employee profiles & documents
  • Leave application & approval
  • Performance appraisal workflow
  • Onboarding & offboarding checklists
Request a Demo
Accounting Management System
Microsoft Teams ready

Accounting Management System

Invoicing, expenses and financial reporting built for SMEs, with GST-ready records and simple approval flows.

  • Quotations & invoicing
  • Expense claims with approval
  • GST-ready reports
  • Profit & loss dashboards
Request a Demo

Affordable pricing — built for SME budgets, not enterprise budgets. One-time setup or monthly subscription available.

Why Remote Kaki

Your trusted IT partner in the same time zone

Singapore experience and standards, Philippines cost advantage — and one team that actually picks up when you call.

Singapore Market Know-How

15+ years working inside Singapore companies — we understand local business culture, PDPA and SME budgets.

Same Time Zone (GMT+8)

The Philippines and Singapore share the same clock, so support happens during your business hours.

Reasonable, Transparent Pricing

Philippines-based delivery keeps costs down. Fixed quotes and clear monthly plans — no surprise bills.

Microsoft 365 & Teams Specialists

We build on the tools you already pay for — Microsoft 365, Teams, SharePoint and Power Platform.

Hands-On Technical Founder

You work directly with an experienced engineer, not a salesperson. The person you talk to understands the work.

Flexible Engagement

Project-based, monthly retainer or dedicated remote staff — start small and scale when you are ready.

How to work with us

Flexible engagement models

Choose the model that fits your budget and stage of growth — switch any time.

Project-Based

A fixed scope and fixed quote for a system, website or migration. Clear milestones from start to go-live.

Monthly IT Support Retainer

Your outsourced IT department. Remote helpdesk, Microsoft 365 administration and monitoring for a fixed monthly fee.

Dedicated Remote IT Staff

A dedicated support engineer or developer working as part of your team, managed by us.

Pricing

Managed IT support plans

Predictable monthly pricing for your outsourced IT department. Projects are quoted separately at a fixed price.

Basic

Up to 10 users

Custom quote

  • Remote helpdesk (email & WhatsApp)
  • Microsoft 365 user & licence admin
  • Monthly security updates check
  • Business-hours support (GMT+8)
Get a Quote
Most popular

Business

Up to 30 users

Custom quote

  • Everything in Basic
  • Remote desktop support & phone
  • Intune device management
  • Microsoft 365 backup monitoring
  • Monthly IT health report
Get a Quote

Premium

Up to 60 users

Custom quote

  • Everything in Business
  • Server & network monitoring
  • Extended-hours support
  • Quarterly IT roadmap review
  • Priority response
Get a Quote
Our process

How we work

Simple, transparent and predictable — from the first call to long-term support.

  1. 01

    Consult

    A free call to understand your business, current setup and goals.

  2. 02

    Plan

    A clear proposal with scope, timeline and a fixed price.

  3. 03

    Build & Deploy

    We deliver in stages with regular demos, then go live smoothly.

  4. 04

    Support

    Ongoing maintenance, training and help whenever you need it.

Our work

Recent projects

A few examples of how we help Singapore SMEs work smarter.

Teams Integration

Project tracking inside Microsoft Teams

Replaced shared Excel trackers with a Teams-integrated project management system, giving management live visibility of every project.

HR System

Digital performance appraisal

Moved annual appraisals from paper forms to an online workflow with self-review, manager review and HR approval in Teams.

Cloud Migration

File server to SharePoint

Migrated an ageing file server to SharePoint and OneDrive with permissions mapped by department and zero data loss.

Testimonials

What our clients say

Remote Kaki set up our Microsoft 365 and Teams properly for the first time. Support is fast and always during our office hours.
PPhilip WongDirector, Singapore SME
The HR system saved our team days of paperwork every appraisal cycle. Staff can do everything from Teams.
CChristopher LeeHR Manager, Singapore SME
Very technical, very responsive and reasonably priced. It feels like having our own IT person in the office.
KKevin LimOperations Manager, Singapore SME
Technologies

Platforms we work with

  • Microsoft 365
  • Microsoft Teams
  • SharePoint
  • Azure
  • Microsoft Graph
  • Power Automate
  • Power Apps
  • Power BI
  • Intune
  • Windows Server
  • .NET
  • Python
  • React
  • Node.js
  • SQL Server
  • WordPress
FAQs

Frequently asked questions

How much do your services cost?

It depends on scope. Projects receive a fixed quote after a free consultation, and managed IT support has fixed monthly plans. Because our team is based in the Philippines, our rates are significantly lower than typical Singapore agencies while the experience is the same.

Can you really support us remotely from the Philippines?

Yes. Almost all modern IT work — Microsoft 365, Teams, cloud servers, laptops managed by Intune and software development — is done remotely. For on-site hardware work we coordinate with trusted local partners in Singapore.

What are your support hours?

We work Singapore business hours (GMT+8) because the Philippines is in the same time zone. Extended and after-hours support is available on higher plans.

How do you keep our data secure?

We sign an NDA, use named accounts with MFA, follow least-privilege access and log administrative actions. Your data stays in your own Microsoft 365 or Azure tenant.

Can the HR, Project and Accounting systems be customised?

Yes. Each system is a ready-made base that we tailor to your workflows, branding and approval rules — much faster and cheaper than building from scratch.

Do you offer support after a project goes live?

Yes. Every project includes a warranty period, and ongoing maintenance plans are available for updates, fixes and enhancements.

Get in touch

Let's be your IT kaki.

Tell us what you need — a new system, Microsoft 365 help or a monthly support plan. We reply within one business day.

Chat on WhatsApp

Send us a message

🇵🇭 Based in Philippines  ·  Serving Singapore 🇸🇬

Your team,
without
the overhead.

Dedicated virtual assistants handling your admin, sales, IT support, logistics, and operations — professionally managed, Singapore-ready, and priced for growing businesses.

40–60%Below market rate
5 daysAverage VA start time
SimpleMonthly service contract
7 daysReplacement guarantee

What We Do

Six service lines.
One trusted partner.

Our VAs are trained for Singapore business culture and step into your workflow from day one.

📋

Administrative Support

Calendar management, email filtering, document preparation, filing systems, travel bookings, and day-to-day office coordination handled remotely.

SchedulingEmail MgmtDocumentsTravel

💼

Sales & Customer Support

Respond to enquiries, follow up with leads, update CRM records, coordinate between your sales team and clients — so your sales staff can focus on selling.

Lead Follow-upCRM UpdatesEnquiries

📦

Logistics & Procurement

Source and compare supplier quotations, coordinate shipments, track deliveries, liaise with freight forwarders, and maintain your vendor database.

Quotation SourcingShipment TrackingVendor Comms

⭐

Executive / Personal Assistant

High-level EA support for directors and founders. Meeting minutes, stakeholder correspondence, event coordination — with full confidentiality.

EA SupportMeetingsStakeholder CommsNDA Included

🎯

Project Coordination

Track milestones, send follow-up reminders, coordinate across teams, maintain dashboards, and ensure nothing falls through the cracks.

Task TrackingStatus ReportsCross-team Follow-ups

280,000+Singapore SMEs
~S$3,000+Avg local admin salary
S$650Our Starter package
5 daysAverage VA start time

Pricing

Transparent pricing.
No hidden fees.

All prices in SGD. Billed monthly. Cancel with 30-day notice.

Starter
Try before you commit

S$650

per month
80 hours/month (~4 hrs/day)
✓ Market: S$1,200–1,800 · Save ~50%


  • Shared VA pool
  • Email & calendar management
  • Basic data entry & research
  • Customer enquiry responses
  • SGT working hours
  • Weekly summary report
IT Support VA
For IT managers & 1-man IT teams

S$1,400

per month
160 hours/month (full-time)
✓ Market: S$3,000–4,000 · Save ~55%


  • Dedicated IT-trained VA
  • Ticket management (Jira, Freshdesk)
  • Software license & contract tracking
  • Vendor follow-up & SLA monitoring
  • IT asset list maintenance
  • IT status reports & dashboards
  • Knowledge base maintenance
  • First-level triage coordination
Executive
For directors & senior managers

S$1,800

per month
Full-time · Senior VA level
✓ Market: S$3,500–4,500 · Save ~50%


  • Senior-level dedicated VA
  • All Professional features
  • EA-level task handling
  • Stakeholder correspondence
  • Travel & event coordination
  • Project tracking & dashboards
  • NDA / Confidentiality included
  • Dedicated account manager
  • VA replacement guarantee

Add-Ons

Flexible extras for any plan

Extra Hours

Top up when workload spikes

S$8 / hour

Weekend Coverage

Saturday / Sunday availability

S$200 / month

After-Hours Support

Coverage beyond 6pm SGT

S$150 / month

Additional VA Seat

Scale without a new contract

S$1,100 / month

Rush Onboarding

VA ready in 3 business days

S$150 one-time

NDA Agreement

Legal document + witnessed

S$80 one-time

Market Comparison

Competitive, transparent rates

See how our monthly packages compare to equivalent outsourced service providers in the market.

Role Outsourced Market Rate / Month Our Rate / Month Value
Part-time Admin (80 hrs) S$1,200 – S$1,800 S$650 Save ~50%
Full-time Admin / Coordinator S$2,500 – S$3,200 S$1,200 Save ~55%
IT Support Coordinator S$3,000 – S$4,000 S$1,400 Save ~55%
Executive / Personal Assistant S$3,500 – S$4,500 S$1,800 Save ~50%
Sales Coordinator S$2,800 – S$3,500 S$1,200 Save ~57%
Team of 3 VAs S$8,000 – S$12,000 S$5,400 Save ~40%

Why Choose Us

Built specifically for
Singapore businesses

We’ve thought through everything your clients care about.

01

Singapore-Focused

Our VAs are trained on Singapore business culture, local tools, and communication norms — not a generic overseas BPO.

02

SGT Working Hours

Your VA works your timezone. No delays waiting for someone on the other side of the world to wake up.

03

Simple Engagement

No complex employment paperwork or HR administration. Engage us under a straightforward monthly service agreement and focus on your business.

04

Replacement Guarantee

If your VA isn’t the right fit, we replace them within 7 business days — no questions, no disruption to your workflow.

05

IT Support Specialism

The only VA provider with a dedicated IT coordination service — built for Singapore’s overwhelmed 1-man IT teams.

06

Instant Scalability

Add a VA when workload peaks, scale back when things are quiet. Flexible engagements designed to grow with your business — on your terms.

How It Works

Up and running in days,
not months.

A simple 5-step process to your first Virtual Assistant.

01

Discovery Call

We learn your needs, tools, workflows, and preferences in a 30-min call.

02

Package & Contract

Choose your plan and sign digitally via DocuSign. No lengthy negotiations.

03

VA Matching

Review shortlisted VA profiles and pick your preferred candidate.

04

Onboarding Week

Your VA learns your systems, tools, and processes before going live.

05

Go Live + Review

VA starts work. 30-day review with your account manager ensures everything’s perfect.

Ready to build your remote team?

Get your first VA in as little as 5 business days. No long-term lock-in.

Get Started Today →

Contact Us

Let’s talk about
your VA needs.

Fill in the form and our team will get back to you within 1 business day to schedule a discovery call.

📧
Emailjohn@remotekaki.com

🌐
OfficesOperations: Philippines (Cebu / Manila)
Serving: Singapore

🕐
Response TimeWithin 1 business day (SGT)