Contact Us
Sales questions, support requests or a free consultation — we are here during Singapore business hours.
Let's be your IT kaki.
Tell us what you need — a new system, Microsoft 365 help or a monthly support plan. We reply within one business day.
- Sales enquiriessales@remote.com
- Technical supportsupport@remote.com
- Phone+65 8545 9577
- Serving Singapore SMEsMetro Manila, Philippines
- Business hoursMon – Fri, 9:00 AM – 6:00 PM (SGT / GMT+8)
Send us a message
Frequently asked questions
How much do your services cost?
It depends on scope. Projects receive a fixed quote after a free consultation, and managed IT support has fixed monthly plans. Because our team is based in the Philippines, our rates are significantly lower than typical Singapore agencies while the experience is the same.
Can you really support us remotely from the Philippines?
Yes. Almost all modern IT work — Microsoft 365, Teams, cloud servers, laptops managed by Intune and software development — is done remotely. For on-site hardware work we coordinate with trusted local partners in Singapore.
What are your support hours?
We work Singapore business hours (GMT+8) because the Philippines is in the same time zone. Extended and after-hours support is available on higher plans.
How do you keep our data secure?
We sign an NDA, use named accounts with MFA, follow least-privilege access and log administrative actions. Your data stays in your own Microsoft 365 or Azure tenant.
Can the HR, Project and Accounting systems be customised?
Yes. Each system is a ready-made base that we tailor to your workflows, branding and approval rules — much faster and cheaper than building from scratch.
Do you offer support after a project goes live?
Yes. Every project includes a warranty period, and ongoing maintenance plans are available for updates, fixes and enhancements.